A loaded car transporter travelling on an interstate at dusk.

Managed auto-transport dispatch

Get more out of the trucks you already run.

Talk about one truck Take a closer look

01 THE SERVICE

Dispatch services.

CarrierPilot manages the daily dispatch work for the trucks you place with us. Before we begin, we agree on your operating requirements and the decisions your dispatcher can make on your behalf.

Load search & planning

We search for vehicles that fit your trailer and route, check pickup and delivery requirements, and consider the freight available after each delivery.

Rate negotiation & booking

Your dispatcher contacts brokers, negotiates rates and confirms load details before booking within your agreed limits.

Pickup & delivery coordination

We confirm locations, appointment windows and contact details, and pass the information to your drivers. When schedules change, we coordinate with the people involved.

Dispatch during the trip

We follow the truck’s progress and keep looking for suitable loads. Cancellations, delays and newly available trailer space are worked into the plan as the trip develops.

Load records & documents

We keep booking details, dispatch updates and load documents organized so the team can follow the work and review completed runs with you.

Performance review

We review each truck’s revenue, total miles and working days against the agreed target. Those results inform the next plan and the dispatch fee you pay.

02 THE WHOLE TRIP

The next load is only good if the rest of the trip works.

Before booking, we check how a load fits the truck’s route, available space and delivery schedule. We also look at the freight available near its destination and the miles needed to reach the next pickup.

Our search continues while the truck is loaded. As deliveries free up space, we look for pickups that fit the remaining route. If a load falls through or a pickup is delayed, your dispatcher adjusts the plan and coordinates the changes with the broker and driver.

Aerial view of a loaded car transporter on a highway.

Planning the work ahead

01 / BEFORE PICKUP

A load that fits.

Location, rate, trailer space.

02 / THROUGH DELIVERY

A schedule that works.

Appointments and existing commitments.

03 / THE NEXT PICKUP

The search continues.

New capacity. Freight along the route.

OUR COMPANY

About CarrierPilot.

CarrierPilot brings together auto-transport dispatch knowledge and software developed for the work. Our service covers load planning, broker communication and daily coordination for the trucks assigned to us.

Our planning tools help dispatchers compare loads and route options using the truck’s location, available space and schedule. Dispatchers handle the calls, verify the details and make the bookings.

Each carrier’s operating requirements guide the work. We agree on the routes, rate limits and driver schedules before dispatch begins, then review performance with you as the service progresses.

  • Operating limits agreed before dispatch begins
  • Dispatchers make the calls and the bookings
  • Performance reviewed with you as the service progresses
A dispatcher at a desk with route planning on two screens.

03 PERFORMANCE-BASED DISPATCH

Good dispatch should be easy to see in the numbers.

Before we start, we review your recent runs and agree on a revenue improvement target. We look at revenue alongside total miles, including empty miles, and the days the truck was available to work.

You’ll know which results we’re comparing, over what period and how the dispatch fee is calculated.

Weekly revenue
All miles, including empty miles
Days available to work
OUR OFFER

If we don’t meet the agreed target, you pay a lower dispatch fee.

Talk about your truck

WORKING TOGETHER

Getting started.

Let’s talk

Tell us about your operation

We’ll discuss your trucks and trailers, where you run, driver availability and what you want to improve. A few recent runs give us a starting point for the conversation.

Agree on the service

Together, we define the operating limits, revenue target, comparison period and fee. We also agree on how dispatch will communicate with you and your drivers.

Begin dispatch and review the results

Your dispatcher starts planning and booking within the agreed limits. We review how the truck is performing and discuss adjustments as we learn more about your operation.

A FEW DETAILS

Questions?

04 YOUR NEXT STEP

Let one truck
make the case.

Tell us what your truck earns in a typical week. We’ll look at its recent runs with you and discuss where we think we can improve the results.

Talk about one truck.

LET’S GET ACQUAINTED

We’ll use these details to respond to your enquiry.